Caisse Manager Waiter POS Privacy Policy
Caisse Manager Waiter POS (“the App”) is a Point of Sale (POS) application developed exclusively for use by employees of businesses such as restaurants, cafés, bars, and retail stores. This Privacy Policy explains how information is handled when the App is used.
1. Introduction
We are committed to protecting the privacy and security of our users and our clients’ business data. Caisse Manager Waiter POS is designed to operate primarily within a local business network, ensuring that operational and transactional information remains under the control of the business that owns and manages it.
By using the App, you acknowledge and agree to the practices described in this Privacy Policy.
2. Data Storage and Local Server Architecture
Caisse Manager Waiter POS operates using a local server architecture.
- All sales transactions, inventory records, orders, employee information, work logs, and other operational data are transmitted directly to and stored on the local server owned and managed by the employing business.
- We, as the software developers and providers, do not collect, store, host, access, or monitor this business data.
- The App does not synchronize operational data with external cloud services operated by us.
- Responsibility for managing, securing, backing up, and retaining this data rests with the business that owns and operates the local server.
3. Device Permissions and Hardware Access
To provide essential POS functionality, the App may request access to certain device features and permissions.
Camera Access
The camera is used solely for operational purposes such as:
- Scanning barcodes
- Reading QR codes
- Identifying products and orders
Images and scanned content are processed locally and are not transmitted to us.
Location and Network Information
The App may access network and location-related information as required by the Android operating system to:
- Discover and connect to Bluetooth devices
- Communicate with local printers and peripherals
- Connect securely to the business’s local server
This information is not used for tracking users’ movements or locations.
Biometric Authentication
Where supported by the device, fingerprint or biometric authentication may be used for:
- Manager approvals
- Secure access to sensitive POS functions
- Identity verification within the application
Biometric data is processed entirely by the device’s operating system and secure hardware. We do not collect, store, access, or transmit biometric information.
4. Third-Party Services
The App uses selected third-party services to maintain functionality, performance, and reliability.
Sentry (Crash Reporting)
To improve application stability, the App may send diagnostic information to Sentry when unexpected errors occur.
Information may include:
- Device model
- Operating system version
- Application version
- Error logs and technical diagnostics
This information is used solely for troubleshooting and product improvement. It does not include sales records, payment information, or business operational data.
Firebase Cloud Messaging (FCM)
The App uses Firebase Cloud Messaging to deliver notifications, including:
- Order updates
- Kitchen notifications
- Operational alerts
Firebase may process standard device identifiers required for message delivery in accordance with Google’s privacy practices.
5. Payments
Caisse Manager Waiter POS does not process, transmit, or store payment card information.
Any payment processing is handled through external payment systems, payment terminals, or business-managed procedures. The App may record payment status information locally as part of the business’s operational records, but it does not perform payment processing itself.
6. Data Retention and Deletion
Because operational and employee-related data is stored exclusively on the business’s local server:
- Requests to access personal information should be directed to the business owner or manager.
- Requests to modify or delete information should be handled by the business that controls the local server.
- We do not maintain copies of this data and therefore cannot independently access, modify, or delete it.
Crash reports and technical diagnostics collected through third-party services are retained only for as long as necessary to diagnose issues, maintain application stability, and improve performance.
7. Security
We implement reasonable technical and organizational measures to protect the App and its functionality. However, the security of locally stored business data is the responsibility of the business operating the local server and network infrastructure.
Businesses are encouraged to implement appropriate security measures, including:
- Secure network configurations
- Access controls
- Strong authentication practices
- Regular system backups
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or application functionality.
Any updates will be published within the App or through other appropriate communication channels. Continued use of the App after such updates constitutes acceptance of the revised Privacy Policy.
9. Changes to This Privacy Policy
Caisse Manager Waiter POS is intended exclusively for use by businesses and their authorized employees.
The App is not directed to children under the age of 13 and is not designed for personal or household use.
We do not knowingly collect personal information from children.
If a business becomes aware that a child has been provided access to the App in violation of applicable laws or company policies, the business should discontinue such access immediately.
10. Contact Us
If you have any questions about this Privacy Policy or the technical operation of Caisse Manager Waiter POS, please contact:
Email: contact@caissemanager.com
Caisse Manager Waiter POS is committed to maintaining the privacy, security, and integrity of business operations while ensuring that operational data remains under the control of the businesses that own and manage it.